Avatar

Help Center Support

  • Total activity 52
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 28

Activity overview

Latest activity by Help Center Support
  • Avatar

    Help Center Support created an article,

    Accessing Monthly Workshops

    The access code to the monthly workshop is included with your subscription and can be found on the grimoire page within your package.  You will need to create an account on our teachable website th...

  • Avatar

    Help Center Support created an article,

    Help for beginner witches?

    Just this year, we started writing lengthy online workshops to help deepen your understanding and inspire your monthly rituals. These workshops are included in your subscription so please be on the...

  • Avatar

    Help Center Support created an article,

    How do I change my address?

    In order for everything to go as smoothly as possible, please update the new address before the order is placed.  If this is not possible, then follow the directions as follows:        For Cratejoy...

  • Avatar

    Help Center Support created a post,

    Past Grimoire Cards

    request past grimoire cards here:)

  • Avatar

    Help Center Support created an article,

    I would like to reactive my subscription

    Thats wonderful, thank you! Because I have a new system, subscription prior to June 2018 cannot be reactivated. You must checkout with a new subscription. The good news is there is a discount now s...

  • Avatar

    Help Center Support created an article,

    Help, I can't find my account!

        It happens to the best of us! Below are the normal fixes to this problem. If these solutions do not resolve the issue, please create a ticket with your shipping address and account name so I ca...

  • Avatar

    Help Center Support created an article,

    Do I send free boxes to utube influencers?

    Not currently. I entertained the idea at one time but it's not something that works for us.  I appreciate that you have taken the time to showcase the items we make and will certainly share the lov...

  • Avatar

    Help Center Support created an article,

    Whats in the Box?

      The subscriptions change seasonally. Please refer to the collection page to see what we are currently offering! https://magickalfolkshop.com/collections 

  • Avatar

    Help Center Support created an article,

    How do I know if i'm getting a box this month or next?

    Great Question! Generally, if you order before the 10th or so you will most definitely reserve your spot for the current month. It really just depends on when I run out of stock.  If I am sold out,...

  • Avatar

    Help Center Support created an article,

    How do I change subscription products?

      Subscriptions work differently than regular online orders. I have a shipping window in which anyone can reserve their order for the current upcoming shipping batch. If you cancel your current ord...