Candice Ruck

  • Total activity 46
  • Last activity
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  • Subscriptions 24

Activity overview

Latest activity by Candice Ruck
  • Candice Ruck created an article,

    How do I change my address?

    In order for everything to go as smooth as possible, please update the new address before the order is placed.  If this is not possible, then follow the directions as follows:    For Cratejoy Users...

  • Candice Ruck created an article,

    How do I subscribe?

        Subscribing is super easy, just scroll over to the ritual collection for your country and click on the product you wish to subscribe to. At that point, you can choose a monthly delivery or a 1-...

  • Candice Ruck created an article,

    I would like to reactive my subscription

    Thats wonderful, thank you! Because I have a new system, subscription prior to June 2018 cannot be reactivated. You must checkout with a new subscription. The good news is there is a discount now s...

  • Candice Ruck created an article,

    Help, I can't find my account!

        It happens to the best of us! Below are the normal fixes to this problem. If these solutions do not resolve the issue, please create a ticket with your shipping address and account name so I ca...

  • Candice Ruck created an article,

    Do I send free boxes to utube influencers?

    Not currently. I entertained the idea at one time but it's not something that works for me. I'm still trying to master Instagram, lol. I appreciate that you have taken the time to showcase the item...

  • Candice Ruck created an article,

    Whats in the Box?

      The subscriptions change seasonally. Please refer to the collection page to see what we are currently offering! 

  • Candice Ruck created an article,

    How do I know if i'm getting a box this month or next?

    Great Question! Generally, if you order before the 10th or so you will most definitely reserve your spot for the current month. It really just depends on when I run out of stock.  If I am sold out,...

  • Candice Ruck created an article,

    How do I change subscription products?

      Subscriptions work differently than regular online orders. I have a shipping window in which anyone can reserve their order for the current month. If you cancel your current order within that win...

  • Candice Ruck created an article,

    Do you accommodate custom renewal dates?

    Yes! And it's so easy now! But, you must be subscribed directly through the Magickal Folk Shop subscription system.  Simply checkout with a subscription then go to your account and update the renew...

  • Candice Ruck created an article,

    When do subscriptions renew?

      Cratejoy Subscriptions Witches Trunk - 11th All others - 1st   Magickal Folk Shop Subscriptions Generally the 1st but you can set any day you like! Just be sure you do it early enough so I make e...