When we receive a returned order, we will apply a shop credit to your account box For the full amount paid minus the cost of the shipping label. It has been my experience that boxes were in the process of being returned but never actually made it to me so please email me if your box has returned!
In the rare event the post office returns a box for no apparent reason. (Yes, it happens!) Well, in that case, we will reship your box and we pay the cost of the shipping label!